Our experience

Ergonomie has expertise in the identification of underlying causal factors in incidents and the development of tailored and targeted recommendations to address the issues and reduce the likelihood of a similar incident occurring. Specific examples include:

• Reviewing historic incident data to support consistent coding of incidents (using the Contributing Factors Framework (CFF)) to improve understanding of trends and identification of targeted management strategies

• Providing Human Factors subject matter expert input to incident investigations

• Provision of mentoring and coaching to incident investigators to ensure systemic issues are identified and addressed within complex organisations

• Development and delivery of human factors training for incident investigators

Ergonomie is experienced in conducting and managing incident investigations in high-risk, complex environments.

Areas of work include:

• Human Factors subject matter expertise in incident investigations

• Development of targeted recommendations to address underlying organisational issues

• Mentoring and coaching for incident investigators to optimise investigation outputs

• Development and delivery of Human Factors training for incident investigators

  Expert application of Incident Cause Analysis Method (ICAM)