Sector

Human Factors in Rail

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Ergonomie is a leading Human Factors consultancy within the Australian rail industry. We have worked across a broad range of areas and for a large number of clients spanning heavy rail, light rail, metro and freight.

Our vast experience includes rollingstock design, digital systems, automatic train protection, ETCS, train safety system design, worksite protection and design of railway infrastructure.

 
 

Our experience


Ergonomie has a comprehensive understanding of rail environments and has experience working with rail operators and suppliers all over Australia.

Rail transportation is a complex industry involving multiple safety critical activities, developing technologies and a need to integrate these safely and at optimum cost. In this heavily regulated sector, consideration of human factors is an explicit requirement in state and federal acts and regulations, such as Rail Safety National Law.

Ergonomie is fully conversant with all Human Factors standards relating to the rail industry and is skilled at using appropriate Human Factors techniques and methodologies associated with risk management.

We have successfully delivered complex rail projects across Australia, both in a Human Factors design capacity in addition to leading the provision of Human Factors assurance services.


 

Ergonomie has extensive rail industry experience through the integration of Human Factors into the design and implementation of complex systems and rail infrastructure projects, spanning heavy rail, light rail, metro and freight.

 


Areas of work include:

  • Control room design

  • Digital Systems including Automatic Train Protection (ATP) such as European Train Control System (ETCS) & Communications Based Train Control (CBTC)

  • Rollingstock design, including ergonomics and human performance for train crew cabs

  • Design of passenger areas and facilities on trains including information systems, accessibility & DDA

  • Train safety system design & technology upgrades

  • Driver & control system interface design

  • Station and network infrastructure

  • Customer ticketing interface design

  • Driver performance and related issues such as fatigue, error and vigilance

  • Human Factors assurance for new rail systems and rollingstock

  • Workload and error analysis for operational roles (e.g. Signallers, Controllers, Drivers)

  • Track work, worksite protection & track worker safety

  • Public safety at level crossings and platforms

  • Design of maintenance facilities & manual handling for maintenance tasks

  • Training & competency for operational roles, e.g. Risk Based Training Needs Analysis (RBTNA)

  • Fatigue risk management systems

  • Incident investigations

  • Onboard CCTV systems

 
 
 
 

To find out more about how we could support you in your industry and what relevant experience we have, get in touch with us. We are always interested to discuss opportunities.

 
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